Skip to content
True Nudists
Sign up free
MI
Mike

Anything Else

Contacting site admins

Posted Oct 23, 2020

Replies3
Sign inSign up free
MI
Mike
MikeOriginal Poster
Oct 23, 2020

Can this be done?
I have an issue with my payment, and I need to get it resolved.
I have already opened a trouble ticket, but a week later it remains unread.
I have tried emailing support several times, but no response.
I have even called the contact phone number, but get sent to voicemail every time.

ReactReplySubscribe

Replies

  • ST
    Steve
    Steve
    Oct 23, 2020

    Try contacting CCBill.com directly - they're the payment processor, and I've had a good experience with them; they do real-time chat thru their website. Get your info together and give it a try.

    ReactReply
  • ME
    Member
    Oct 30, 2020

    I'm having the same issue. Paid, issued a ticket when my account didn't reflect the payment and sent an email to support. So far no response. Did you get anywhere?

    ReactReply
  • SO
    Soupie
    Soupie
    Nov 15, 2020

    I've sent 3 tickets about a simple technical matter that has nothing to do with billing, but never gotten a response. I don't think that there is any there there..

    ReactReply