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JO

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Posted Feb 27, 2020

Replies5
JO
JonOriginal Poster
Feb 27, 2020

Has anyone else had trouble getting in contact with customer service on this site? I am trying to get certified and nobody has gotten back to me. Even after creating a trouble ticket as well.

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Replies

  • CH
    Christopher
    Christopher
    Feb 27, 2020
    [quote]Has anyone else had trouble getting in contact with customer service on this site? I am trying to get certified and nobody has gotten back to me. Even after creating a trouble ticket as well.[/quote] You ARE certified!
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  • JO
    John
    John
    Feb 28, 2020

    You will need to logout and login to see the changes applied to your account.

    John aka cobeachbum

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  • JO
    JonOriginal Poster
    Feb 28, 2020

    Ok so I clicked on the certification link on the left. I do see I'm now certified. However, it says I'm not certified on the bottom part on the right. So that part confuses me.

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  • JO
    John
    John
    Feb 29, 2020
    [quote]Ok so I clicked on the certification link on the left. I do see I'm now certified. However, it says I'm not certified on the bottom part on the right. So that part confuses me.[/quote] Have you logged out (not just closed your browser, but actually logged out of the site) then logged back in? John aka cobeachbum
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  • JO
    JonOriginal Poster
    Mar 1, 2020

    Yes, it seems to be fixed now. Thanks.

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