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MA
Mark

General Discussion

Cannot upload certification images. No response from support

Posted Aug 3, 2021

Replies1
MA
Mark
MarkOriginal Poster
Aug 3, 2021

Hi all

I paid over a week ago. My certification images fail every tine (tried iOS, windows, different browsers). Sent email to support but cannot find any support link now)

No reply nothing.

Not happy having paid and not being able to certify

I see a load of people got the same image not found a message.

Anyone got any suggestions about how to get the certification complete

Thanks

Mark

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Replies

  • JO
    John
    John
    Aug 3, 2021

    It may have to do with file type. My attempt at first using .img file did not work. Saved them as .jpg files and the upload worked. Might try that.

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