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LE
Len

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Posted Nov 23, 2018

Replies12
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LE
Len
LenOriginal Poster
Nov 23, 2018

Are others still having an issue with sending first time message. I can reply to messages i have already received but i cannot create a brand new message to anyone. This has been going on for more than 2 weeks now and getting, quite frankly, very annoying seeing i am already a paid member and the site is actively looking for others to become paid members. Hardly a good recommendation at all

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Replies

  • ME
    Member
    Nov 23, 2018

    Same problem. Its been weeks now!

    ReactReply
  • AL
    Al
    Al
    Nov 23, 2018

    I think it might be a problem that is intermittent. I tried a couple times and couldn't but then later I tried again and could. I also found that I can't initiate a message on my phone but could on my laptop. Very strange. And annoying.

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  • ME
    Member
    Nov 23, 2018

    Cannot initiate new messages to new friends on my laptop! Not tried mobile, but I should not have too! Existing message trails work OK

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  • NU
    nudist14
    nudist14
    Nov 23, 2018

    i also have the same issue with phone and laptop for weeks now !! ..i,ve send them 2 reports via "contacting us" and still the problem is there it is frustrating !!!..

    ReactReply
  • JO
    John
    John
    Nov 23, 2018

    I don't seem to have any problem using windows 10 w/ Edge. When reporting these types of problems, make sure you say what type of system and version, and what browser version you are using,

    John aka cobeachbum

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  • LE
    Len
    LenOriginal Poster
    Nov 23, 2018
    I have tried with Edge, With Chrome, with firefox but none of them work and it is the same thing with my mobile
    i can see the message box, the cancel button is illuminated so i can cancel anything i write but the send box
    is greyed out. So very frustrating for something we are paying for
    ReactReply
  • WA
    Wayne
    Wayne
    Nov 24, 2018

    My laptop works fine, with Windows 10 and Firefox, but it doesn't work on my Android phone with Chrome. I have also reported this, but again received no response, so I have no idea if TN management are aware of the problem or not.

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  • LE
    Len
    LenOriginal Poster
    Nov 27, 2018

    Well my laptop seems to be working again so thats one thing at least. Have not tried using phone yet but assume it will now also be fine

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  • TE
    TeamTrue2
    TeamTrue2
    Nov 28, 2018

    We fixed this issue last week. Have you tried logging out, clearing your cache, refreshing your page and logging back in?

    If you are having this issue, please click report a bug in the footer of the page and tell us what Desktop, Operating System and Web browser you are using please, so that we can better trouble shoot.

    teamtrue2

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  • CH
    Chris
    Chris
    Nov 28, 2018

    Ive tried all that and still nothing. The send message button is faded out so I cant click it. Im using safari on my iPhone

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  • NA
    Naturist_Jack
    Naturist_Jack
    Nov 28, 2018

    I have been experiencing the same problem for quite some time now as well. The button is faded and cant be clicked. Operating system iOS. Ive done the bug report and have let you guys know this a few times already...

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  • TE
    TeamTrue2
    TeamTrue2
    Dec 1, 2018

    This issue was fixed. Please log out and refresh the page to update.

    ReactReply