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PE
Pete

Newbie Nudist Area

Is there a technical help forum?

Posted Dec 2, 2020

Replies11
PE
Pete
PeteOriginal Poster
Dec 2, 2020

Basically I've got a couple of issues to resolve but don't know where to post them. Are these questions meant to go in a particular forum, or reported directly to site admin?
If site admin then how do I get hold of them?

If anyone else has come across the below issues I'd be really grateful to know if you were able to fix them.

Firstly, I can see thumbnails for pictures but if I click on them I get that swirly dots to show the picture is loading, but then after a few seconds get a message saying this media took too long to load.

The second is I've been certified. If you look at my profile the yellow sunshine icon is there and I can see also confirmation on the certification section where you apply. But the icon is missing if I look at the admin section of my account. So I've just tried accessing a forum for certified users and it won't let me in saying I'm not certified?!

Any serious answers will be very gratefully received, thank you.

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Replies

  • ST
    StevieLorna
    StevieLorna
    Dec 2, 2020

    Ive heard others with this issue were told to sign out and back in again.

    Hope this helps.

    ReactReply
  • PE
    Pete
    PeteOriginal Poster
    Dec 2, 2020

    Ahh so there have been others with the issue then? At least that means I'm not the only one who's experienced this.

    I did actually think of the logging out and logging back in, just because that's often the answer. Sadly that hasn't worked.

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  • TD
    Tom D
    Tom D
    Dec 2, 2020

    If site admin then how do I get hold of them?

    There are and you can send them a message in through contact us option at the bottom of the page, but they are not good at replying.

    ReactReply
  • PE
    Pete
    PeteOriginal Poster
    Dec 2, 2020

    And by golly I've submitted an untruth!! It looks like the issue with the certification icon not showing is now fixed. I'll have a look and see if I'm allowed in certified users forums as well.

    But the pictures not loading issue is still definitely there sadly.

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  • JA
    jamesiha
    jamesiha
    Dec 2, 2020

    I'm having the same issue with the certification. I have the badge, but some parts of the site say i'm not certified. I've tried logging in and out. But i just got it 2 days ago, so maybe there's a delay?

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  • FR
    Frank
    Frank
    Dec 2, 2020

    Yes, I noticed that too when I was certified, there's a certain delay..but in the end it all worked, and I could use the certified members only section.

    ReactReply
  • JO
    John
    John
    Dec 2, 2020
    [quote]And by golly I've submitted an untruth!! It looks like the issue with the certification icon not showing is now fixed. I'll have a look and see if I'm allowed in certified users forums as well. But the pictures not loading issue is still definitely there sadly.[/quote] It may be due to the site being worked on today. There have been reports of the chat room going down, coming back up in the new beta (java-less) version then going back down. The chat room is currently operating on the old Java version. it may also just be a congestion issue somewhere along the IP path. Take a break, try again later. John aka cobeachbum
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  • PE
    Pete
    PeteOriginal Poster
    Dec 2, 2020

    Hi John, many thanks for your answer.

    My issues with the pictures not loading has been ever since I joined rather than just today. Basically every day I've logged in and an unable to see pictures larger than the thumbnails.

    I'm using my phone to log in and suspect that if I was using a different device I'd not have a problem. The only other device I have access to though is my works laptop so there's not s cat's chance in hell that you'll find me testing this site on there lol

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  • JO
    John
    John
    Dec 2, 2020
    [quote]Hi John, many thanks for your answer. My issues with the pictures not loading has been ever since I joined rather than just today. Basically every day I've logged in and an unable to see pictures larger than the thumbnails. I'm using my phone to log in and suspect that if I was using a different device I'd not have a problem. The only other device I have access to though is my works laptop so there's not s cat's chance in hell that you'll find me testing this site on there lol[/quote] Do you have any firewall or virus protection that may be preventing the photos from downloading to your device? Temporarily turn them off and see if that resolves your issue. You may also be on a network that is blocking it. If your on a wi-fi connection, make sure your router isn't preventing downloading. John aka cobeachbum
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  • PE
    Pete
    PeteOriginal Poster
    Dec 3, 2020

    I'm using my android phone so no firewall here. On 4G as well so WiFi isn't causing the issue either. It's really odd, I was looking at a profile earlier and the first picture I was able to see full sized. Yet when I clicked on the next one that's when it wouldn't load.

    Thanks for all your suggestions here, it's been useful to eliminate possible causes.

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  • ME
    Member
    Dec 4, 2020
    [quote]I'm new here I will like to make new friend[/quote] How much money does this new friend need to have?
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