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Messages Not Deleting

Posted Jul 20, 2020

Replies10
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ME
MemberOriginal Poster
Jul 20, 2020

When I delete old unwanted messages they still appear in my inbox, including messages marked as spam. I have written to TN Admin twice about this and not even had a reply. Seriously considering closing my account. This is rubbish.

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Replies

  • DI
    Diana
    Diana
    Jul 26, 2020

    Experiencing the same thing. Very frustrating!

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  • DI
    Diana
    Diana
    Jul 26, 2020

    Experiencing the same thing. Very frustrating!

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  • CO
    Connor
    Connor
    Jul 26, 2020

    Sign in to your account
    and on the left column, click MESSAGES

    Look for a message that you are certain you deleted and click on it. After clicking on that message, what do you see?

    On your left column click MESSAGES again.

    Look for a message that you are certain you did NOT delete and click on it. After clicking on that message, what do you see?

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  • ME
    Member
    Jul 28, 2020

    Mine do not delete also. That number is getting bigger and bigger every week.

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  • FR
    Frank
    Frank
    Jul 28, 2020

    Ah! I thought it was just me.....

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  • GO
    Good77
    Good77
    Jul 30, 2020

    I have the same issue

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  • ME
    Member
    Aug 15, 2020
    [quote]I am suffering the same problem - I opened a ticket with them for it but still nothing has been done[/quote] Good luck. This site is good/great for a lot of things, but a reliable dev team isn't one of them.
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  • CO
    coupleintexas
    coupleintexas
    Aug 28, 2020

    I've had the same issue for 'years'...ever since they went to this new format. I've open several tickets and issue still is not resolved. It's not enough to leave the site but it's just annoying....

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  • ME
    MemberOriginal Poster
    Aug 29, 2020
    [quote]I am suffering the same problem - I opened a ticket with them for it but still nothing has been doneGood luck. This site is good/great for a lot of things, but a reliable dev team isn't one of them. Appreciate the work they make. There are not many people running this site. The problem the OP is discussing is not that relevant either.[/quote] When you cant delete Spam, Messages from fake profiles and messages from people who have been disrespectful I think that is a problem - reason enough for me to delete my content and when my membership expires Ill be off.
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  • AM
    Amanda
    Amanda
    Aug 29, 2020

    I have had the same issue, and I have done mobile and on the laptop... I know how to delete them. When I opened a ticket they just educated me on HOW to delete... I have deleted them more than I can count and they are STILL there

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