No "Help" on Truenudists. Is anyone else experiencing this?

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• WI

  

  WillGoldenOriginal Poster

  Sep 23, 2009

  Yes I have clicked "contact".  That is the only way I was able to contact them.  They claim to reply in 24 hours.I have not had a reply in 4 days !!!So I sent another message form today.  I have posted it below, hoping they may read it on here.I sent a message four days ago.  1. I cannot post comments to my friends' photos, either from XP or a different Vista PC.  Why? 2, Also, despite your references to it, there is no help function or link anywhere on the site.  3. Now, two further questions.  I cannot read my messages from my mobile phone.  It doesn't seem a problem with the other sites.  Do you have a specific mobile net address like, say, InTheBuff, Flickr or Skinbook?  4. When another member and I become friends, the contacts page still asks me to "add to friends".  Is this something to do with the inoperative friend permissions? Please come back to me with your help.  Hugs, Will"Questions that have answers in thehelp sectionor cancellation requests will be ignored" is most interesting!  In the meantime, can anybody else help please.  I'd be most grateful.

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• TH

  

  Thomas

  Oct 20, 2009

  [quote]Yes I have clicked "contact".  That is the only way I was able to contact them.  They claim to reply in 24 hours.I have not had a reply in 4 days !!!So I sent another message form today.  I have posted it below, hoping they may read it on here.I sent a message four days ago.  1. I cannot post comments to my friends' photos, either from XP or a different Vista PC.  Why? 2, Also, despite your references to it, there is no help function or link anywhere on the site.  3. Now, two further questions.  I cannot read my messages from my mobile phone.  It doesn't seem a problem with the other sites.  Do you have a specific mobile net address like, say, InTheBuff, Flickr or Skinbook?  4. When another member and I become friends, the contacts page still asks me to "add to friends".  Is this something to do with the inoperative friend permissions? Please come back to me with your help.  Hugs, Will"Questions that have answers in thehelp sectionor cancellation requests will be ignored" is most interesting!  In the meantime, can anybody else help please.  I'd be most grateful.[/quote]    I have not had a problem posting comments to pics, due to refresh requirements to see that you posted comment you will need to go to different pic and come back to see your comment.   You will see the message that you have a new friend request or message till system does refresh.    A lot of the frequently asked questions can be found along with answers in the Computer club and FAQ group.  To find it, click groups on menu bar, then C for all groups starting with C.    I have only used contact one time, and I got a response in less than 24 hours, guess it depends on how busy admin is.   Thomas

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• AU

  

  aunaturale

  Jun 21, 2011

  [quote][quote]Yes I have clicked "contact".  That is the only way I was able to contact them.  They claim to reply in 24 hours.I have not had a reply in 4 days !!!So I sent another message form today.  I have posted it below, hoping they may read it on here.I sent a message four days ago.  1. I cannot post comments to my friends' photos, either from XP or a different Vista PC.  Why? 2, Also, despite your references to it, there is no help function or link anywhere on the site.  3. Now, two further questions.  I cannot read my messages from my mobile phone.  It doesn't seem a problem with the other sites.  Do you have a specific mobile net address like, say, InTheBuff, Flickr or Skinbook?  4. When another member and I become friends, the contacts page still asks me to "add to friends".  Is this something to do with the inoperative friend permissions? Please come back to me with your help.  Hugs, Will"Questions that have answers in thehelp sectionor cancellation requests will be ignored" is most interesting!  In the meantime, can anybody else help please.  I'd be most grateful.[/quote]     I have not had a problem posting comments to pics, due to refresh requirements to see that you posted comment you will need to go to different pic and come back to see your comment.   You will see the message that you have a new friend request or message till system does refresh.    A lot of the frequently asked questions can be found along with answers in the Computer club and FAQ group.  To find it, click groups on menu bar, then C for all groups starting with C.    I have only used contact one time, and I got a response in less than 24 hours, guess it depends on how busy admin is.   Thomas[/quote] This thread is 2 years old, and it appears that there is still no real "help section" other than the obscure reference in the last post. A "Help" button needs to be on the main menu or above it near the "logout" button. This link needs to provide easy to find answers to common problems experienced on this site. T.N. had better get its house in order soon, or someone else will come along and do it better (remember what happened to MySpace when FaceBook came along).

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